Number Transfer Tips

Tips for Expediting the Transfer of Your Phone Number

Here are 3 important tips that can help you avoid common pitfalls and make the transfer of your phone number as smooth as possible:

  1. Make sure you do not have an outstanding balance with your current carrier. Any unpaid invoices, even if under dispute, are grounds for the current carrier to reject the transfer request.

  2. Make sure the information you provide on your transfer form is identical to what the current carrier has on file. If you provide a different address, contact phone number, name, or any other piece of information that doesn't match, this is grounds for the current carrier to reject the transfer request and we have to start over with a new, accurate form.

  3. Do NOT cancel your service with the number's current carrier until confirmed your phone number has been successfully transferred and is working. If you cancel the number before the transfer goes through, this is grounds for the current carrier to reject the transfer request indefinitely.

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