New Customer Help

I have not yet received my welcome email, what should I do?
If you were assigned a 6-digit customer id after signing up, then contact support and have the check the email address on file, then re-send it.

If all you received was an order number, then it's possible your virtual phone number is not yet active. If all you have is an order number, call 1-800-931-9795 and give the representative your order number so they can investigate the status of your order.

If you do not have an customer number or order number, click here.
Filed under New Customer Help
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