Question and Answer

What are extensions?
Asked by Carl via phone on June 06, 2012 at 2:22 pm
Extensions are options that you can provide to callers if you are using the automated attendant feature. For example, your auto attendant greeting could say "Thank you for calling ABC company, for Sales dial 1, for Support dial 2..."

Extensions can be used as departments or for individuals (dial 803 for John). Each extension has its own call forwarding settings, call notification settings and its own voice mail.
Answered on June 06, 2012 at 9:22 am
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