How quickly can I get started?
Your account and virtual phone number are activated immediately upon
sign up. Sign up only takes a few minutes.
Are there any contracts?
No. You subscribe to our service month to month and can cancel any time, without penalties or cancellation fees.
Is there a setup fee to open an account?
No.
Do I need any special equipment?
No. FreedomNumber™ is virtual so no special equipment is needed. It simply works with your existing phone service, regardless of what that is.
Can I upgrade service plans at any time?
Yes. You can switch service levels at any time by contacting client support. Any existing payments will be prorated.
Does FreedomNumber™ replace my phone system?
No. Our service is designed to work in conjunction with your current phone service. We don't provide dial tone. We only service the incoming calls from your FreedomNumber™ number. Your everyday outgoing calls will remain with your current local, long distance and/or cell provider.
Can I have calls forwarded directly to phone without playing the main menu greeting?
Sure. You choose to bypass the main menu and have all incoming calls simply forwarded to your existing phone service. This will essentially act as a separate phone number providing a layer of privacy for you or your business.
Can FreedomNumber™ be used for voicemail only?
Yes. If you choose not to use call forwarding, all incoming calls will go directly to voicemail. If you'd like to use FreedomNumber™ as voicemail for your existing service, have your local phone company forward to your FreedomNumber™ number after a certain number of rings or when busy.
Do I have to record the greetings on my system?
Yes. You'll want to customize your main greeting and individual mailbox recordings, which are specific to your business. You can record greetings over the phone or upload them from your computer. We also offer
professional voice talent services if you want a more polished sound.
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